Loading...

Guest Blog by Zadaa: How to measure CX in the app business?

Customer experience matters a lot in the app business. It is an industry where retention is one of the key KPIs and companies strive every day to create a smoother experience for the users. Every day ...

Slush 2017 - Managing experience in Europe's leading startup event

“Slush brings together the leading actors of the global tech scene to Helsinki for something very special. Described by many as “Burning Man meets TED”, the event has grown in just a...

Tourism South East Annual General Meeting

Experq recently provided the feedback gathering services for our partner Tourism South East at their Annual General Meeting. We were also lucky enough to be asked to present our approach to an audienc...

In TripAdvisor we Trust?

Talking to a number of hotel and restaurant chains recently I have heard a lot about TripAdvisor and its competitors, both good and bad. Customer reviews are a recent trend that have brought seismic c...